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BACKGROUND
Paytm, India's fintech unicorn and one of the largest payments and e-commerce platforms, began as a mobile recharge and bill payment platform. As digital payments grew, it expanded into wallets, peer-to-peer transactions, online shopping, wealth management, and stock broking, partnering with Robosoft to build the mobile experience from the ground up.
THE CHALLENGES
Addressing
critical gaps
As offerings expanded from recharges to shopping, investments, and bill payments, users faced a disconnected experience with no unified navigation across a rapidly growing set of services.
Processing millions of concurrent transactions across cards, net banking, UPI, and wallets demanded infrastructure that could handle peak loads without failures or latency.
A growing ecosystem of merchants needed confidence that settlements would be fast, transparent, and reliable, critical to sustaining platform adoption on the supply side.
THE CHALLENGES
Addressing
critical gaps
As offerings expanded from recharges to shopping, investments, and bill payments, users faced a disconnected experience with no unified navigation across a rapidly growing set of services.
Processing millions of concurrent transactions across cards, net banking, UPI, and wallets demanded infrastructure that could handle peak loads without failures or latency.
A growing ecosystem of merchants needed confidence that settlements would be fast, transparent, and reliable, critical to sustaining platform adoption on the supply side.
THE ROBOSOFT SOLUTIONS
We built native iOS and Android apps with an easy-to-navigate UI, unifying payments, shopping, bookings, and financial services into a modular super app.
We developed a secure, PCI-compliant platform supporting debit/credit cards, net banking, UPI, and Paytm wallet with validation mechanisms to verify the source, structure, and uniqueness of every transaction.
We enabled T+1 merchant settlements alongside efficient refund processing for reversed transactions, ensuring transparency and satisfaction across payment disputes.
We built an innovative push notification platform that enables targeted messaging, driving higher engagement and repeat usage across the app.
THE ROBOSOFT SOLUTIONS
We built native iOS and Android apps with an easy-to-navigate UI, unifying payments, shopping, bookings, and financial services into a modular super app.
We developed a secure, PCI-compliant platform supporting debit/credit cards, net banking, UPI, and Paytm wallet with validation mechanisms to verify the source, structure, and uniqueness of every transaction.
We enabled T+1 merchant settlements alongside efficient refund processing for reversed transactions, ensuring transparency and satisfaction across payment disputes.
We built an innovative push notification platform that enables targeted messaging, driving higher engagement and repeat usage across the app.
Clear outcomes
that drive growth
Ranked the #2 Finance app worldwide by downloads in 2023, with 100+ payment methods and 200+ countries supported for international payment collection.
Achieved a 4.6 average rating with over 25 million positive reviews across app stores, reflecting sustained quality and reliability across a massive, diverse user base.
TESTIMONIAL
Our clients’ words reflect the trust and impact we strive for in every partnership.
Overall, it’s been a fantastic experience working with the Robosoft team. They’re a group of wonderful people who are technically sound, dependable and always responsive. Even during urgent situations, the team stays composed and on top of every task. Working with them has truly been a pleasure.
VIJAY SHEKHAR SHARMA
CEO
Build and scale financial solutions through secure engineering
