
Enterprise Conversational AI: Why AI Fails Before It Ever Gets to the Model
By Manish Kumar Babul
Most enterprise AI programs don’t fail because they chose the wrong model. They fail because nobody solved the harder problem first. Your organization already possesses the answers to most of its critical business questions. They exist in contract negotiations finalized two years ago, in customer service transcripts from last quarter, in the Slack thread where your best engineer explained exactly why a product...






























