case stusy

Turning HP's sustainability goals into a guided customer journey

Scaled delivery of global sustainability guidance

Secure digital workflows over manual reporting

Sustainable recognition framework for long-term customer commitment
Case Study
Industry :Business & IT Services
Platform :
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Services :Data & AI, Custom Software Development, Experience Design

BACKGROUND

Turning sustainability ambition into measurable action

HP Inc., one of the world’s leading technology companies, is deeply committed to environmental responsibility. To help its industrial print customers translate that commitment into action, HP partnered with Robosoft to build the Sustainable Amplifier Platform.
The platform enables customers to assess their sustainability performance, access tailored resources, track progress, and gain recognition for improvements across key environmental metrics.

The challenges

Addressing the

critical gaps

Tailored sustainability guidance at scale

Tailored sustainability guidance at scale

HP’s global print customers vary widely in geography, size, and sustainability maturity, requiring personalized recommendations rather than generic guidance.

Manual sustainability reporting

Manual sustainability reporting

Customers tracked key metrics such as ink usage, electricity consumption, paper usage, and waste through manual documentation that was slow and error-prone.

Making sustainability measurable and comparable

Making sustainability measurable and comparable

Customers needed clear metrics and peer benchmarking to understand their progress and motivate improvement.

Driving long-term engagement

Driving long-term engagement

To sustain participation, the platform needed a structured recognition system rewarding measurable sustainability progress.

Integrated Approach

The Robosoft solution

An integrated approach

Three-stage sustainability journey

Three-stage sustainability journey

The platform guides customers through a structured process: Assess, Improve, and Progress, helping them evaluate their performance, access tailored resources, and demonstrate measurable improvements.

CO₂ emissions measurement tool

CO₂ emissions measurement tool

A web-based carbon calculator allows customers to estimate emissions based on parameters such as press model and ink coverage.

Digital reporting workflows

Digital reporting workflows

Secure online reporting replaced manual documentation for sustainability metrics, improving data accuracy and simplifying reporting.

Cloud-native scalable architecture

Cloud-native scalable architecture

Built on AWS with integrated security monitoring, the platform supports HP’s global customer base while remaining flexible for future program expansion.

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KEY FEATURES
feature
value delivered

Clear outcomes

that drive growth

Structured sustainability progress
Structured sustainability progress

Structured sustainability progress

Customers gain a single platform to assess, monitor, and improve their environmental performance.

Digital workflows replace manual reporting

Digital workflows replace manual reporting

Automated reporting improves accuracy while reducing administrative overhead for customers and HP teams.

Recognition-driven engagement

Recognition-driven engagement

Certification and milestone recognition motivate customers to sustain long-term sustainability efforts.

Scalable global sustainability platform

Scalable global sustainability platform

HP can now support sustainability initiatives for its global industrial print ecosystem through one centralised platform.

Build seamless digital experiences that drive business results

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