case stusy

Building a cashless digital ecosystem for Qatar’s premier World Cup destination

Two months of deployment time to design and build three apps

Cashless experience across the island with QR Codes

Robust platform to power future lifestyle experiences
Case Study
Industry :Travel & Transportation
Platform :
laptop | mobile
Services :Digital Consulting, Experience Design, Custom Software Development

Background

Digitizing a world-class entertainment destination

During the FIFA World Cup 2022, Power International Holding launched Al Maha Island in Lusail as a premier entertainment destination featuring beach clubs, dining, rides, and attractions. To support this large-scale visitor experience, the island required a digital platform that could enable seamless discovery, booking, payments, and access across every venue.

 

Robosoft partnered with the client to design and build a fully integrated digital ecosystem connecting customers, merchants, and operations teams across the island.

The challenges

Addressing the

critical gaps

A fixed World Cup deadline

A fixed World Cup deadline

The solution had to be designed, built, and deployed within weeks before the FIFA World Cup launch.

Three integrated platforms

Three integrated platforms

Customer, merchant, and operations applications had to work together as a single unified system.

Hardware ecosystem integration

Hardware ecosystem integration

The digital platform needed to integrate seamlessly with entry gates, POS systems, and existing on-island infrastructure.

Designed for long-term use

Designed for long-term use

The system had to evolve beyond a tournament application into a scalable lifestyle platform.

Integrated Approach

The Robosoft solution

An integrated approach

Rapid agile delivery

Rapid agile delivery

A dedicated cross-functional team executed the project through fast two-week sprints, ensuring delivery within the strict timeline.

Three-platform digital ecosystem

Three-platform digital ecosystem

Robosoft developed a customer mobile app, merchant operations app, and web-based admin dashboard to manage the island’s digital operations.

QR-powered cashless infrastructure

QR-powered cashless infrastructure

QR codes enabled digital payments, attraction access, and wallet top-ups across the island.

Hardware-integrated architecture

Hardware-integrated architecture

The platform was integrated with entry gates, POS systems, and third-party infrastructure to connect physical and digital experiences.

Future-ready platform design

Future-ready platform design

A modular architecture allows the ecosystem to support future events, venues, and services beyond the World Cup.

glow
KEY FEATURES
feature
value delivered

Clear outcomes

that drive growth

Delivered within a fixed global event deadline
Delivered within a fixed global event deadline

Delivered within a fixed global event deadline

Three integrated platforms were designed and launched in under two months.

Seamless cashless island experience

Seamless cashless island experience

QR-powered payments and access enabled frictionless interaction across attractions and venues.

Connected physical and digital infrastructure

Connected physical and digital infrastructure

Integration with gates, POS systems, and existing infrastructure ensured smooth on-site operations.

Platform built for future expansion

Platform built for future expansion

The system continues to support long-term operations and future lifestyle experiences on Al Maha Island.

Testimonials

Trusted voices
across industries

Our clients’ words reflect the trust and impact we strive for in every partnership.

JASIM ABDUL RAHMAN
JASIM ABDUL RAHMAN

During the FIFA World Cup 2022, Al Maha Island became a premiere destination for leisure and entertainment. We partnered with Robosoft to build a consumer app for the island, which was delivered in just two months. The team grasped our vision quickly, integrated hardware seamlessly and aligned the app with our long-term goals, going well beyond expectations.

JASIM ABDUL RAHMAN

Group CIO

Build digital experiences that drive customer loyalty

RELATED WORKS

More work that

reflects our impact

View All
Carousel Image
Reimagining travel booking experience for Akasa Air
Carousel Image
Reimagining global sightseeing through a mobile‑first customer experience
Carousel Image
Transforming connected travel experience