case stusy

Crafting a multi-platform workspace solution for coworking spaces

Delivered one unified app connecting tenants, visitors, and facility management

50

K+

QR Code scans enabling seamless access
Case Study
Industry :Real Estate & Proptech
Platform :
laptop | mobile
Services :Digital Consulting, Experience Design, Custom Software Development, Quality Engineering 

BACKGROUND

Digitizing community and operations across large-scale co-working spaces

CapitaLand is one of Asia's largest diversified real estate groups, headquartered in Singapore and active across 40+ countries. We partnered with CapitaLand India to design and build CapitaStar@Work as a simple, unified platform for coworking spaces and IT parks for the local market. The app aims to enrich the workplace experience by putting convenience, connectivity, and community at its core.

The challenges

Addressing the

critical gaps

Building a connected community

Building a connected community

CapitaLand wanted to foster an engaging workplace community where tenants, guests, and facility management admins could easily access information and collaborate.

Seamless cross-platform experience

Seamless cross-platform experience

Managing visitor access, parking, and facility usage across large IT parks required a secure yet frictionless digital solution that could work seamlessly across Android, iOS, and the web.

Real-time customer support

Real-time customer support

CapitaLand India needed an improved customer support system that captured real-time user feedback to ensure a responsive service experience.

Integrated Approach

The Robosoft solution

An integrated approach

User research & feature mapping

User research & feature mapping

We led a series of workshops to understand user needs and pain points, then mapped feature types against user types across multiple devices.

Plug-and-play solution

Plug-and-play solution

We created a plug-and-play workspace solution for businesses and professionals that combines 'pay-as-you-use' and Bridge+, a membership community that enables tenants and partners to collaborate and develop a culture of innovation.

Microservice architecture

Microservice architecture

We implemented a complete end-to-end microservice-based architecture to develop the platform, enabling independent scalability, resilience, and future-proof modularity.

ANPR & QR-powered access

ANPR & QR-powered access

We implemented Automatic Number Plate Recognition (ANPR) and QR codes as a smart failsafe, enabling secure access to parking facilities.

glow
KEY FEATURES
feature
value delivered

Clear outcomes

that drive growth

Growing community engagement

Growing community engagement

800+ Bridge+ members onboarded, fostering a thriving workplace community

Optimized workspace utilization

Optimized workspace utilization

4K+ Total number of hours booked for meetings

High user satisfaction

High user satisfaction

Rated 4.7 on the App Store

Testimonial

Trusted voices
across industries

Our clients’ words reflect the trust and impact we strive for in every partnership.

Deepak Porayat
Deepak Porayat

Partnering with Robosoft to develop the CapitaStar@Work app has been a great experience. Our goal to bring customers and employees onto one digital platform is now a reality. The app unifies visitors' parking and ticket management into a single solution, simplifying operations for users. Robosoft's team understood our needs and delivered a product that works seamlessly.

Deepak Porayat

Head – Bangalore Operations

Build seamless digital experiences that drive business results

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